Our aim in the statement of ethical rules and working principles is to adopt and protect this structure, acting within the framework of a suitable work environment and moral order against all structures for which we are responsible as all employees. It is expected that this statement will guide our company structure, perspective and all of our work ethic to act within the framework of ethical rules both for our employees and for all the organizations we serve. These rules cover all employees, foreign companies, representative offices and sales structures employees.
Basic principles
The most basic and indispensable responsibilities of our company's human values are as follows;
To behave in accordance with our five basic values, which consist of “Reliability, High sense of responsibility, Experience, Quality awareness, Continuous improvement belief”,
Always obeying the law,
To act within the framework of basic moral and human values and in line with corporate strategies while performing their duties,
To act in a fair, well-intentioned and understanding manner in order not to provide mutual benefit in all our relations,
Not to gain unfair advantage from individuals and organizations for any reason, not to take or give bribes,
In continuing missions; To act in accordance with the relevant business ethics rules and all application principles that support these rules,
Not to make any behavior, statement or correspondence that would undermine the company unless expressly authorized,
Not to behave in a way that will disturb and/or harm other employees,
To take care of all tangible and intangible assets of the company, including information and information systems, as if it were personal property, to protect them against possible loss, damage, misuse, abuse, theft and sabotage,
Not directly and indirectly using working time and company resources for personal and/or political activity and benefit.
As an employee, each of us should show the necessary common sense and effort while doing our duty, take into account the principles of profitability and efficiency, and avoid all kinds of actions and transactions that will harm the institution,
To act in accordance with the regulations, policies, circulars, directives and regulations issued by the company,
To avoid behaviors that may create unfair competition in all transactions carried out within the framework of open and honest competition principles and in our relations with other financial institutions,
To direct all kinds of complaints of our customers about the products and services of the institution to the necessary places quickly and accurately, to forward all kinds of serious and extraordinary complaints that may affect the reputation of the institution to the relevant management without delay,
To establish our entire working system based on the "Labor Law" numbered 4857, in an order that respects all human rights,
To carry out all environmental workplace health and safety activities in accordance with the relevant laws and regulations,
We should take care to support social and cultural activities in the light of the principles of supporting the work that will contribute to economic and social development, observing the social benefit and respecting the environment.
RELATIONSHIPS
Our Employees Against the Company
Our employees avoid waste and ensure the most efficient use of company assets by using all the fixtures and equipment of the company in accordance with their purpose. It is their main duty to avoid all kinds of behavior that will damage the image and reputation of the company and to fulfill their obligations in the most correct way.
Company vs. Employees
We act openly and honestly towards our employees. Attitudes and behaviors in the nature of “mobbing” are unacceptable. We work with the principle of respect for personal rights, employees and private life in a legal working environment.
Relations with Group Companies
Our group companies and our representative offices, sales structures and foreign companies are all with us. Within this integrity, they work with the principle of sensitive, respectful and transparency.
Relations with customers
By trying to analyze the expectations and demands of our customers well, we provide the necessary products and services in detail. We work with the aim of the highest customer satisfaction in an attentive, honest and fair trade understanding towards customers.
Relations with suppliers
We see suppliers as one of the most important factors that will affect the quality of our production. For this reason, institutions working in the desired quality and standards are selected and transactions are carried out within the framework of being a business partner.
We take care to fulfill our mutual obligations in a timely manner and inform them not to give gifts-like elements that may affect objective decision-making.
Relations with Shareholders
Acts within the framework of financial discipline and accountability; We provide accurate, timely, complete and understandable information about financial statements, company strategies and investment. The company is audited by independent audit firms and the report is announced to the shareholders and the Public Disclosure Platform. Carrying out activities that finalize the company's goals is our most fundamental responsibility to our shareholders.
Relations with the State
We comply with the international agreements in our activities, which we carry out subject to the constitution and legislation of the Republic of Turkey.
PRINCIPLES
Integrity Policy
Acting honestly and adhering to the code of ethics is our human obligation rather than an employee. Gersan employees do not get involved in or support corruption and do not tolerate any immoral behavior. They do not accept unfair competition and expect both their customers and competitors to act in accordance with the same values.
Privacy Policy
As our privacy policy is defined in the internal regulations; It is based on the element of not sharing information that may be harmed by persons or institutions belonging to all stakeholders and employees or to benefit others.
This sensitivity is valid even if the business partnership or business relationship ends.
Principle of Respect for Human Rights
By believing in human rights and freedoms; ethnic origin, sexual orientation, color, nationality, economic status, religion, belief and gender, etc. There is no discrimination in other matters.
Legal Compliance Principle
We act in accordance with the rules of law in financial and commercial records, and we base compliance with the law. If a subject open to interpretation arises, a decision is taken by consulting with legal, financial and technical advisors and consultants.
Quality and Continuous Improvement Principle
It is under the guarantee of Gersan to ensure the quality of our products and services at the highest level. All our units are responsible for customer satisfaction.
Savings Policy
It is our basic principle to prevent waste in resource use and to take care of saving. Office equipment, kitchen, etc. It is essential to take care of the areas in the most optimum and efficient way so as not to waste them. In addition, energy efficiency is targeted by heating with solar energy panels or using LED lighting.
Competition Principle
As the Gersan family, we are against unfair competition and we aim at honest and ethical competition within the framework of competition law and ethical rules by fighting with all companies that are in unfair competition in the legal field. We do not support attempts to restrict or limit competition and we compete with our competitors on a fair basis. The development of the sector and the observance of its interests; We support and participate in activities aimed at strengthening the sense of trust.
Environmental Health Policy
We are an organization that is sensitive to the environment and nature and feels the responsibility of protecting the environment. Being aware of the fact that natural resources are not endless, we aim to use methods that will minimize the negative effects of all kinds of waste and products.
We approach our product selections and production activities with the method that causes the least damage to the environment, as stated by the legislation.
Use of Gersan proprietary assets and technology
In our company, non-public information, transactions, computer software, technical information, materials, records, files, documents, programs, reports, reviews, data, customer lists, trade secrets and all other information are stored by Gersan A.Ş. property and cannot be used outside of business.
Equipment and belongings allocated to its employees by Gersan are not considered as private goods and cannot be used by any employee for the benefit of any personal or other person, whether monetary or not.
All internet system provided; for business transactions, communications and research. It cannot be used for purposes other than these (obscene, pornographic, terrorist or illegal purposes).
Our Human Resources Practices in Line with Our Principles
Working conditions
All human resources and working conditions in our company are carried out in accordance with the labor law numbered 4857. All kinds of legal and social rights such as insurance and working hours are arranged fairly for the employee.
All kinds of occupational safety and professional competency trainings declared by the legislation are followed and completed in full.
In areas where it is mandatory to wear work clothes and use protective equipment, our employees are obliged to dress and use the equipment as specified by the law. In other areas, they dress neatly and carefully.
Gift acceptance
Gifts, entertainment or other gifts that may affect or aim to influence the preferences and decisions of our institution should not be accepted.Our employees may receive an item/service for any transaction or business, or cash, check, etc., regardless of value. demand and cannot be accepted.
Borrowing ban
Our employees cannot borrow money from customers, third parties, gain any benefit or enter into a surety relationship in any way during the execution of their duties or in connection with these duties.
Our employees should also show maximum sensitivity to the mutual debt issue between the subordinates and superiors so that their relations are not damaged.
Bribe
Bribery is the direct or indirect offer of payment or benefit in order to gain an illegal advantage in order to do or not to do a job contrary to the requirements of the duty, and to influence decisions and practices. This can be a cash or non-cash payment, a valuable gift, an offer to provide an advantage that will provide personal benefit to the employee, etc. It can occur in many ways. Acceptance and offer of all kinds of personal interest relations and materials are prohibited.
Outsourcing
Gersan employees cannot directly or indirectly engage in activities that require them to be considered as merchants or artisans (“commercial enterprise” or “artisan enterprise”) and/or cannot be shareholders or partners. He cannot be a member of the board of directors or an auditor in companies other than Gersan, and he cannot work for a paid or unpaid job in any commercial business of real and legal persons without obtaining written approval.
All Harmful Substances Like Alcohol and Cigarettes
Gersan employees are expected to show maximum sensitivity about substances that may harm their own and the public's health. For this reason, it is forbidden to use cigarettes and alcohol in our offices and production areas, and to come to work and work under the influence of alcohol.
Material/Moral Relationships Between Employees
No Gersan employee should establish relationships with debtors, creditors, tenants, landlords or guarantors with their subordinates or superiors. It is expected that they will not engage in any inappropriate affair within the company, and not engage in any kind of relationship that may place people under suspicion.